inTouch · Sprint Review H15

inTouch

Sprint review · H15

Where the product stands.

Two-week view to 1 September 2026. What we shipped, what's in flight, and where flow needs attention.

This sprint's focus

      HMD launch
      Conversation (Mary)
      Voice & TTS
      R&D · Dialogue engine
      Call Assessment
    

01 · Momentum

Delivered in the last two weeks.

22tickets shipped

10bugs fixed

5stories completed

Top contributor: Pavol (9), then Peter (4) and Andrii (3). Bug-burn led the sprint: 45% of delivery was bug fixes.

02 · Priorities

The priorities we're driving.

PriorityHMD launch
5-hour call view (ID-1397) in testing; prompt specifics and full customer-journey testing shipped. Launch readiness.
PriorityConversation (Mary)
Fewer questions (ID-1430), toned-down positivity (ID-1431), a more senior-driven flow (ID-1432), false-confidentiality fix (ID-1418).
PriorityVoice & TTS
Switch to Cartesia Sonic 3.6 (ID-1457), SSML on Google voices (ID-1444), voicemail detection (ID-1456); English voice strategy shipped.
PriorityR&D · Dialogue engine
End-of-turn detection (ID-1098), adjustable interrupt probability (ID-1344), async Google Search, audio input for the LLM (ID-1276), Gemini 3.5 eval.
PriorityCall Assessment
Assessment metric definition (ID-1278), call-assessment improvements (ID-1443), quality dashboards.

03 · In flight

Work in progress right now.

58tickets in progress

26near done (testing / review / ready)

109in the backlog

Closest to the finish line

›B2C first call: missing callee & registrant namesTesting

›User's voice attributionTesting

›HMD 5-hour call viewTesting

›Spelled-out phone number variableTesting

›Remove user's phone number fieldReview

›Call assessment improvementsReview

05 · Watch-out

Where flow needs attention.

+15net backlog growth (37 in, 22 out)

36tickets stuck > 7 days

62%of WIP is ageing

Oldest items in flight

128dConversations SearchTesting

103dAudio input for the LLMIn progress

100dLog call eventsIn progress

85dAssessment metric definitionIn progress

85dCall Quality dashboard: keywords filterIn progress

82dGemini retryTesting

Too much started, not enough finished. Stop starting, start finishing: clear the 26 near-done before pulling new work.